Privacy Policy

1. Who We Are

Penguin Alley is an AI-powered software development service. We use S.O.C.I. (Systemic Operating & Coordination Intelligence) to build and maintain applications for our clients.

2. Information We Collect

We collect information you provide directly:

• Account information (name, email, company)
• Project details and requirements
• Payment information (processed securely through Stripe)
• Communications with our team and agents

3. How We Use Your Information

• To provide and improve our services
• To communicate about your projects
• To process payments and manage subscriptions
• To send service updates and important notices

4. Data Sharing

We do not sell your data. We share information only with service providers necessary to deliver our services (e.g., Anthropic for AI processing, Stripe for payments, Vercel for hosting).

5. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we remove personal data within 30 days, except where required by law.

6. Your Rights

Under Mexican law (LFPDPPP) and applicable international regulations, you have rights to access, rectify, cancel, and oppose the processing of your personal data (ARCO rights). Contact us to exercise these rights.

7. Cookies

We use only essential cookies required for the service to function. We do not use tracking or advertising cookies.

8. Security

We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits.

9. Changes to This Policy

We may update this policy periodically. Significant changes will be communicated via email or through the service.

10. Contact

Questions about your privacy? Contact us at hello@penguinalley.com